Information We Collect
- Personal Information: We collect personal information such as name, address, email address, and phone number when customers purchase e-travel gift cards on our website.
- Payment Information: We collect payment information such as credit or debit card details used for purchasing the gift card.
- Gift Card Information: We collect gift card information such as the gift card code and balance.
Use of Information
- Processing Gift Card Purchases: We use the collected information to process and fulfil the e-travel gift card purchase.
- Communication: We may use the customer’s contact information to send updates, notifications, or promotional offers related to the gift card or travel services.
- Customer Support: We may use the information to provide customer support and address any inquiries or issues related to the gift card.
Protection of Information
- Security Measures: We use industry-standard security measures such as encryption, firewalls, and secure servers to protect the customer’s personal and payment information.
- Data Retention: We retain the collected information for as long as necessary to fulfil the gift card purchase and comply with legal obligations. We securely dispose of the information when it is no longer needed.
- Third-Party Access: We do not share customer information with third-party service providers unless necessary to process or fulfil the gift card purchase. We require any third-party service providers to protect customer information and limit their access to it.
Sharing of Information
- Legal Requirements: We may disclose customer information if required by law, such as in response to a court order or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred to the new entity or owner.
- Access and Correction: Customers have the right to access and correct their personal information held by us.
- Opt-Out: Customers can opt-out of receiving promotional communications by following the instructions provided in the communication.